How the Outdoor Living Design-Build Process Works at VistaScapes in Broken Arrow
Homeowners who haven’t built an outdoor living space before often aren’t sure what to expect from the contractor relationship. Here’s exactly how VistaScapes manages outdoor living projects in Broken Arrow from first call to final walkthrough — so you know what to expect before we ever meet.
Step 1: Free Site Consultation
Every project starts with an in-person visit to your property. We want to see the space, understand the challenges and opportunities, and hear your goals in person. The consultation is free and there’s no pressure or sales pitch — it’s a conversation about your project. We’ll ask about:
- What you want to use the space for (entertaining, cooking, fire features, relaxing)
- Your rough budget range — even if it’s “I’m not sure, what does this kind of thing cost?”
- Any specific features you know you want or don’t want
- Timeline — do you have a specific date in mind or need it for a specific event?
- Any site challenges we need to understand (drainage issues, slopes, existing structures to work around)
Step 2: Design Proposal and Pricing
After the site visit, we develop a detailed proposal that includes:
- Scope of work — exactly what we’re building, what materials, what methods
- Layout design for complex projects — so you can visualize the finished result
- Detailed pricing — no line items hidden, no vague allowances for major elements
- Timeline projection based on our current schedule
We typically deliver proposals within 3–7 business days after the site visit. If you have questions about the proposal, we’re available to talk through them — we want you to understand exactly what you’re approving before you sign anything.
Step 3: Contract and Scheduling
When you’re ready to proceed, we sign a project contract that formalizes the scope, pricing, and payment schedule. We collect a deposit at contract signing (typically 30–40% of the project value), which reserves your spot on our production schedule. The contract specifies what we’re building, what materials we’re using, what’s included and excluded, and how changes are handled if they arise during construction.
Step 4: Permits (When Required)
Outdoor projects that require permits (structural pergolas, additions to existing structures, gas line work, and some larger concrete projects) are submitted to the relevant jurisdiction before construction begins. We handle the permit application — you don’t need to navigate city or county offices. Permit timelines vary from a few days to a few weeks depending on the jurisdiction and workload.
Step 5: Construction
When your project is active in our schedule, our crew arrives and construction begins. For most projects, we work continuously through to completion rather than in sporadic visits. We keep you informed of daily progress, any decisions that arise in the field, and the expected completion date. If something unexpected comes up (buried utilities, drainage issues, material delivery delays), we communicate immediately rather than working around issues silently.
Step 6: Final Walkthrough and Closeout
When construction is complete, we walk the finished project with you. We want you to see everything, ask questions, and confirm that the work meets your expectations before we consider the project closed. Final payment is collected at this walkthrough. If there are punch-list items (minor adjustments or touch-ups), we address them promptly — typically within a few days of identifying them.
Start the Process
Call 918-779-1317 to schedule your free site consultation in Broken Arrow. We serve all of northeast Oklahoma and are ready to walk your property and talk about what’s possible for your outdoor living project.
