Hiring a contractor for a major outdoor living project can feel intimidating. You want to know who’s showing up, when, what happens at each phase, and how problems get handled. At VistaScapes Design, we manage every outdoor living project in Broken Arrow with a clear process, transparent communication, and hands-on oversight from start to finish.
Phase 1: Design and Proposal
Every project begins with a free site visit where we assess your property, listen to your vision, take measurements, and understand your budget range. Within a few business days we deliver a detailed written proposal with itemized scope, materials, timeline, and pricing. There are no vague estimates — you know what you’re getting and what it costs before signing anything.
Phase 2: Pre-Construction Planning
Once you approve the proposal and submit your deposit, we begin the pre-construction phase. This includes pulling any necessary permits from the City of Broken Arrow, ordering materials (lead times vary — pavers, stone, and specialty items can take 1–3 weeks), scheduling utility locates, and confirming the construction timeline with you. We don’t start digging until materials are confirmed and permits are in hand.
Phase 3: Site Preparation
We begin by marking the layout and preparing the site. This includes excavation, grading, and base preparation. For patios, this means proper subbase compaction — the most important and least visible part of any hardscape project. For fireplaces and pergola footings, this means excavating to the required depth for your soil conditions and the structure’s load.
Phase 4: Construction
We work through construction phases in the correct sequence — footings and concrete before framing, rough utilities before covering, hardscape before finish elements. You’ll have direct access to our project lead throughout the build. We update you on progress and alert you to any field decisions that need your input before making them.
Phase 5: Completion and Walkthrough
When construction is complete, we walk through the project with you in detail. We explain how to care for and maintain every element — concrete sealing schedules, wood staining timelines, pergola hardware maintenance, and gas appliance operation. We address any punch-list items before calling the job complete. Final payment is due at the walkthrough.
Our Commitment to Broken Arrow Homeowners
We’re a local Broken Arrow contractor — not a franchise, not a national company. When you call 918-779-1317, you’re talking to the people who will actually build your project. We stand behind our work and we’re here when you have questions. Call us to get started.
